ISPConfig3 localized ‘Welcome to your new email account’ mail not working [SOLUTION]

I made a copy of the file welcome_email_en.txt from /usr/local/ispconfig/server/conf/mail to /usr/local/ispconfig/server/conf-custom/mail and named it welcome_email_se.txt and translated the content of the file, as I wanted my clients to be greeted to their new email account in Swedish. However, the client was still receiving the welcome email in English.

It turned out that the configuration file for ISPConfig has a parameter for language which controls what email templates to use. I thought it would use the country settings from the Client but it doesn’t.

In /usr/local/ispconfig/server/lib check if the file config.inc.local.php exists. If it doesn’t, create one (here is a template for it).

Add the line:

$conf['language'] = 'se';

By using config.inc.local.php and not directly editing config.inc.php you are making sure it doesn’t get overwritten in the next ISPConfig3 update.

In a multiserver setup (master/slaves) this must be done on all the slaves as the ‘Welcome to your new email account’-email is being generated on the server where the new mailbox is located.