Stefan Helander

APS package installation_task stuck in ISPConfig3

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When trying to install an APS package on a ISPConfig3 system, the package was never installed and the status “installation_task” remained for the site I tried to install a package.

Investigating /var/log/ispconfig/cron.log revealed:

PHP Fatal error: Uncaught Error: Call to undefined function curl_init() in /usr/local/ispconfig/server/lib/classes/aps_installer.inc.php:627

This problem can occur when curl is not installed on the target server, but that was not the problem in this case.

The server had been upgraded to Ubuntu 16.05 which runs PHP 7.0 instead of PHP 5. Curl was installed but the problem was that php7.0-curl was missing. The problem was resolved by:

sudo apt-get install php7.0-curl

The next issue that occured according to the logs was:

PHP Fatal error: Uncaught Error: Class 'ZipArchive' not found in /usr/local/ispconfig/server/lib/classes/aps_installer.inc.php:106

This problem was resolved by:

sudo apt-get install php7.0-zip

After this nothing more had to be done. The ISPConfig cron now successfully installed the APS package automatically.

Stefan Helander

iPhone, iPad or Mac computers unable to connect to wifi network

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The Apple products, iPhone, iPad and Mac computers sometimes has problems when connecting to a wifi network where other devices have no problems. The problem seems to be in the encryption used.

Make sure the router doesn’t have WPA/WPA2 mixed mode enabled, i.e. set it to WPA2 only. If encryption is configurable, use AES (not TKIP or TKIP/AES).

You can also read more about Apple recommendet wifi router settings here: https://support.apple.com/en-us/HT202068

Stefan Helander

Installing Samsung Kies 3 on Windows 10 – error message “Side by side configuration is incorrect”

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When trying to install Samsung Kies 3 on a Windows 10 machine, the error message “Side by side configuration is incorrect” was displayed.

The reason to this error is that the Visual C++ 2008 runtime is not installed.

To solve the problem you need to download and install Microsoft Visual C++ 2008.
Download it from these links (directly from Microsoft), install them and then retry the Kies installation:

 

 

Stefan Helander

No email or folders visible when using IMAP account with Outlook 2013 or Office 365

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The problem seems to be caused by two updates from Microsoft; KB2837618 and KB2837643.

There is a simple solution though:

  • Right click on the affected account in the left pane and select IMAP Folders
  • Below the list of folders, uncheck the box for “When displaying hierarchy in Outlook, show only the subscribed folders.“
  • Exit Outlook 2013 / Office 365 and restart it
  • At the next synchronization the folders and mail will (hopefully) be visible