https://media01.nerdia.net/uploads/nerdia-logo-340x156.png 0 0 Stefan Helander https://media01.nerdia.net/uploads/nerdia-logo-340x156.png Stefan Helander2018-09-03 09:13:072018-09-03 09:13:07No email or folders visible when using IMAP account with Outlook 2013 or Office 365
The problem seems to be caused by two updates from Microsoft; KB2837618 and KB2837643.
There is a simple solution though:
- Right click on the affected account in the left pane and select IMAP Folders
- Below the list of folders, uncheck the box for “When displaying hierarchy in Outlook, show only the subscribed folders.“
- Exit Outlook 2013 / Office 365 and restart it
- At the next synchronization the folders and mail will (hopefully) be visible