Disable Joomla! two-factor authentication
The Joomla! two-factor authentication is a great security improvement. But if you got locked out, maybe because your smartphone with the Google Authenticator installed broke down, was factory reset or the app was uninstalled – what to do?
- First of all, reinstall the Google Authenticator app back into your smartphone or tablet
- Use FTP software or similar to access the Joomla! installation directory
- Go to the plugins folder
- Rename the folder twofactorauth to something else
- Access the backend login page (i.e. /administrator) of your site
- Now the secret key field is gone, so proceed and login with just username and password
- Once logged in, you can rename the plugin folder back to twofactorauth
- Go to Users in the Joomla! backend and find your user account and click on it
- Click the Two factor authentication tab and scan the QR code with Google Authenticator on your smartphone/tablet
- Done! Now you can login using two factor authentication again
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