Entries by Stefan Helander

Installing Samsung Kies 3 on Windows 10 – error message “Side by side configuration is incorrect”

When trying to install Samsung Kies 3 on a Windows 10 machine, the error message “Side by side configuration is incorrect” was displayed. The reason to this error is that the Visual C++ 2008 runtime is not installed. To solve the problem you need to download and install Microsoft Visual C++ 2008. Download it from these […]

No email or folders visible when using IMAP account with Outlook 2013 or Office 365

The problem seems to be caused by two updates from Microsoft; KB2837618 and KB2837643. There is a simple solution though: Right click on the affected account in the left pane and select IMAP Folders Below the list of folders, uncheck the box for “When displaying hierarchy in Outlook, show only the subscribed folders.“ Exit Outlook […]

10 years anniversary in supplying technical solutions!

Today, august 14, the site celebrates 10 years of supplying technical solutions to tech nerds all over the world! The first post was written on august 14, 2008. Happy anniversary to nerdia.net! Do you have technical solutions or other things you find would be suitable to publish here – send me a message through the […]

Windows 10 desktop disappeared

A Windows 10 user contacted me because the desktop had disappeared. The first thing to check is if Windows is in “Tablet mode” which disables the desktop. Go to the Control panel Search for “tablet” and click on “Table mode settings” In the “When I sign in” change from “Use the apropriate mode for my […]

Random product added to cart along with selected product in PrestaShop [solved]

Using PrestaShop, this was an older shop that had been offline for a couple of years. It had been upgraded in steps from PrestaShop 1.4 via 1.5 to 1.6. While testing it before relaunch of the shop a problem was discovered. Sometimes when adding a product to the shopping cart, another random product was […]

How to move a PrestaShop 1.6 from one domain to another (resolving redirect problems)

There are several descriptions online on how to do this but in one occasion, even though I followed the instructions carefully it kept redirecting me to the old domain name. In my particular case the culprit was that the site used file system cache which was active before the move. The following procedure fixed my […]

Anchor links does not scroll to the correct position

There are several issues that can cause local anchor links to not scroll to the right position. The first thing to check is if you have an id-tag that has the same name as the anchor. In this case the browser will scroll to the id position instead. The solution is to name the anchor […]

Gogodigital Cookie Consent plugin for Joomla! doesn’t display custom message [solution]

Using Gogodigital Cookie Consent plugin for Joomla! version 3.0.2. In the plugin configuration a custom message and submit label was entered and saved but on the frontend the popup only displays the built in message and button label. Solution: It turns out there is a bug when the message entered has a newline (return). If […]