Entries by Stefan Helander

osTicket email attachments missing in ticket

Incoming email to osTicket, but attached files from the email message are missing in the ticket. Make sure attachements are enabled for tickets in osTicket. Login as osTicket administrator If you are not on the administrative control panel, switch to it by clicking Administrative control panel (top right menu) Settings -> Tickets Scroll down to […]

osTicket ‘Access denied’ after upgrade to 1.9.14

After uploading/copying the files from the upload directory to a osTicket installation in order to upgrade it to osTicket 1.9.14, I got the error message ‘Access denied’ when trying to login as administrator to finalize the upgrade. Deleting the osTicket session cookie did not help either. It turned out that the problem was that all […]

Find out what real code a php eval(gzinflate(base64_decode contains

When you are dealing with a hacked or otherwise compromised website where someone has installed a backdoor or other kinds of malicious code you will often find php files with code packed into non-readable format using php eval, like eval(gzinflate(base64_decode. To find out what the code does, copy the entire eval code (including “eval(“) into this […]

How to combine multiple .vcf files into one

If you have your contacts exported into .vcf files, they can easily be imported into for example iCloud, Google or your email program. However, if you have a couple of hundreds or thousands of contacts, and equally amount of .vcf files it will be very inefficient to import each contact one by one. A solution […]