Asterisk no sound from client

I was running an Asterisk server behind NAT without any problems at one location. Due to reoargnization it was moved to a new location and placed behind a pfsense firewall. After a while users reported increasing problems with no sound from the clients.

It turned out running a SIP server behind a pfsense can be problematic. When moving to the SIP server to a white IP-adress (no NAT), protecting it using iptables firewall on the SIP-server, all problems disappeared.

It should be noted that the pfsense firewall was not running the latest version of pfsense so it could be caused by a problem solved in later versions of pfsense. However, for different reasons it was not possible to upgrade pfsense so the solution was to move the SIP-server from behind pfsense.